Mediation
 
Arbitration
1. Facilitated negotiation is an art 1. Adjudication-informal procedure
2. No decision-maker. Mediator is a catalyst 2. Involves decision-maker
3. Avoid or break an impasse, diffuse
controversy, encourages to generate viable options
3. Impasse has already set in when it is submitted to an Arbitrator
4. More control over the process 4. Less control in the proceedings
5. Many settlement options 5. No option with the parties-only Award
6. Relationship of parties not strained 6. Relationship may deteriorate
7. High degree of commitment to settlement 7. Award imposed by an arbitrator.
8. Parties participation in decision making 8. Decision making process is with the arbitrator
9. No winner no loser,only resolving the problem 9. Award is in favour of one of the parties, the other party is a loser
10. Confidentiality of proceedings 10. No such statutory requirement
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